Due to the Coronavirus Pandemic, production time has been longer than normal. There are also delays in shipping.

Return and Refund Policy

Return Policy

We offer 100% guarantee on our products.  Our objective is to make our customers happy.  We will accept returns if you receive an item that is damaged, defective or the wrong product.  You will need to contact us immediately at support@familygiftsforlife.com. 

You have 30 days from the date of delivery of the item in which to return the damaged, defective or wrong products to us.  We will either exchange the item or give you a refund. The product must be sent back in original condition, original packaging and for clothing unwashed and unworn.

Please make sure you choose the correct size.  In many cases, there are size charts listed, so make sure to measure yourself correctly. We only accept returns for damaged, defective or the wrong product.  However, we will review on a case by case basis.

Refund Policy

Original shipping charges are non-refundable.  You are responsible for return shipping charges.

The refund will be for the item only and once item is received and accepted, it will take 5-10 business days to process.  All refunds will be credited to your original form of payment.

Please contact us at support@familygiftsforlife.com before returning items.  We will give you the address to return the product to.